Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Information We Collect
Personal Information
We may collect the following types of personal information:
- • Account Information: Name, email address, username, and password
- • Contact Information: Phone number, mailing address (if provided)
- • Profile Information: Profile picture, bio, preferences, and settings
- • Usage Data: Website URLs analyzed, audit results, and service usage patterns
- • Communication Data: Messages, feedback, and support requests
Automatically Collected Information
We automatically collect certain information when you use our services:
- • Device Information: IP address, browser type, operating system, device identifiers
- • Usage Analytics: Pages visited, time spent, clicks, and navigation patterns
- • Technical Data: Server logs, error reports, and performance metrics
- • Cookies and Tracking: Cookies, web beacons, and similar technologies
How We Use Your Information
Service Provision
- • Provide and maintain our SEO audit services
- • Process and analyze website data
- • Generate audit reports and recommendations
- • Manage your account and preferences
- • Provide customer support
Improvement & Analytics
- • Improve our services and user experience
- • Analyze usage patterns and trends
- • Develop new features and functionality
- • Conduct research and analytics
- • Monitor service performance
Communication
- • Send service-related notifications
- • Provide updates and announcements
- • Respond to your inquiries
- • Send marketing communications (with consent)
- • Share important policy changes
Legal & Security
- • Comply with legal obligations
- • Protect against fraud and abuse
- • Enforce our terms of service
- • Maintain security and integrity
- • Respond to legal requests
Information Sharing and Disclosure
We do NOT sell your personal information
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
Limited Sharing
We may share your information only in the following limited circumstances:
- • With service providers who assist in our operations (under strict confidentiality agreements)
- • When required by law or legal process
- • To protect our rights, property, or safety
- • In connection with a business transfer or merger
- • With your explicit consent
Data Security
Security Measures
- • SSL/TLS encryption for data transmission
- • Encrypted storage of sensitive data
- • Regular security audits and updates
- • Access controls and authentication
- • Secure server infrastructure
Data Retention
- • Account data: Until account deletion
- • Audit results: 2 years maximum
- • Usage analytics: 1 year maximum
- • Support communications: 3 years
- • Legal compliance: As required by law
Your Rights and Choices
Access & Portability
Request access to your personal data and receive a copy in a portable format.
Correction
Update or correct inaccurate personal information in your account.
Deletion
Request deletion of your personal data, subject to legal requirements.
Opt-out
Unsubscribe from marketing communications and manage preferences.
Cookies and Tracking Technologies
Types of Cookies We Use
Essential Cookies
Required for basic website functionality and security.
Analytics Cookies
Help us understand how visitors use our website.
Preference Cookies
Remember your settings and preferences.
Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
Third-Party Services
Integrated Services
We may use third-party services that have their own privacy policies:
- • Google Analytics for website analytics
- • Cloud hosting providers for data storage
- • Email service providers for communications
- • Payment processors for subscription billing
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: info@softication.com
Address: B-6, Block E, E-59, Noida Sector 3, Noida, UP, India-201301
Phone: +91-7404664714